The Advantage of Artificial Flowers and Eternal Roses
We’re passionate about the beauty of nature meaning that fresh flowers are always at the heart of our inspiration and all our stems have been selected with this love in mind.
Your silk flower arrangements can last a lifetime without fading or perishing, they can be moved around the home, don’t require water, food or sunlight and can be stored away until the following season or whenever you wish to use them.
Our eternal roses are also maintenance free meaning they don’t require water or sunlight.
SILK COLLECTION – ARTIFICIAL FLOWER CARE GUIDE, TIPS AND ADVICE
Cut to suit
All our artificial flower stems can be cut to your desired size should you need to, simply use sharp scissors or pliers & bend until cut.
Should your artificial flower stems accumulate any dust, simply dust down lightly or give them a shake upside down to remove any dirt, a damp cloth can also be used if required.
Mix up your vases
We pay good attention to the detail of our stems from root to tip so no need to display your stems in an opaque vase every time.
You can add water to your vase to create a more convincing look to your silk flower arrangements, just ensure to change the water weekly & don’t use for more than a few days at a time.
Not all our stems are suitable to to be arranged in water, please check the care information per product.
ETERNAL COLLECTION – ETERNAL ROSES CARE GUIDE, TIPS AND ADVICE
All our eternal roses have undergone a preserving treatment allowing them to retain their appearance, texture & colour meaning your eternal roses will look fresh for at least a year.
All our eternal roses are fitted within our signature gift boxes meaning the roses are protected during transit as well as in your home.
Your Eternal Roses will last for at least a year by following these simple care instructions;
- Avoid extreme temperatures & direct sunlight
- Do not water your eternal roses
- Do not remove the eternal roses from their box, they have been fixed in place in order to protect them
- Should your eternal roses accumulate any dust, lightly dust them with a soft brush
All our products in both our Silk and Eternal Collections are provided with a gift card.
Should you wish to add a personalised gift card message or if you’d like to request a blank gift card, please select this option by typing your message into the box provided upon checkout & the message will be added onto the gift card & sealed in a gift card envelope inside the delivery box.
All costs are shown in GBP & payments can be made using all major credit & debit cards using our secure payment system hosted by Stripe & PayPal at checkout.
We currently offer UK delivery only. Deliveries are tracked using Hermes or Royal Mail 48 Hour Service & a notification will be sent to you once shipped.
Next working day delivery is offered on all our Eternal Roses on all orders placed before 12pm.
Delivery is charged at a flat rate of £5 per order & is free on all orders over £100.
Should you wish to send your item(s) to an alternative address to the one used for payment, simply add this into the delivery address box at checkout.
We’re sure that you will be happy with your purchase however should you wish to return your item for any reason please contact us at email@example.com to request a return label stating the reason of the return. We offer a full refund excluding the initial delivery cost of the item providing the item is returned complete, unused & in its original packaging, for up to 14 days from purchase.
We regret that due to the nature of our Eternal Roses within our Eternal Collection we cannot offer refunds unless faulty.
We do not store credit card details nor do we share financial details with any third parties.
Upon purchase we collect your contact information & may contact you with updates, news & offers on our products via email, should you not wish to receive such emails please tick the box upon checkout.
We do not share or sell your information to any third party companies.
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Silksmiths of London Limited
95 Mortimer Street